Shipping policy

SHIPPING & DELIVERY


HER SALON ESSENTIALS JA offers islandwide delivery across Jamaica for salon furniture, equipment, and professional beauty supplies.


DELIVERY OPTIONS


• Islandwide delivery available across Jamaica

• Pickup options may be available for selected orders

• Third-party courier services may be used depending on item size, weight, and location


PROCESSING TIMES


• In-stock items are typically processed within 1–5 business days

• Pre-order items have estimated arrival timelines based on supplier processing and shipping schedules

• Processing and delivery timelines may vary depending on customs clearance, shipping conditions, and courier availability


DELIVERY FEES


• Delivery costs are calculated based on item size, weight, delivery location, and courier requirements

• Customers are responsible for applicable delivery and courier charges


ORDER CONFIRMATION


• Customers will receive order confirmation and delivery coordination updates through WhatsApp or email

• Accurate contact information must be provided at the time of purchase to avoid delays


IMPORTANT INFORMATION


• Customers are encouraged to inspect items upon delivery

• Any concerns regarding damage or incorrect items should be reported within 24 hours of delivery

• Delivery timelines are estimates and may be affected by shipping schedules, customs processing, weather conditions, or third-party courier delays


PICKUP INFORMATION


• Pickup is available in Falmouth by appointment only

• Customers will be notified once orders are ready for collection


For assistance, contact HER SALON ESSENTIALS JA directly via WhatsApp.